Frequently Asked Questions
Everything you need to know about shopping at Wuthering Shop.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-7 business days, while international orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that sale items are final sale and cannot be returned.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
Are your materials sustainably sourced?
At Wuthering Shop, we are committed to ethical fashion. We partner with manufacturers who prioritize organic cotton, recycled polyester, and fair labor practices.